DevOps is dead. The world is full of cloud-native infrastructure - clusters, databases, ML farms - it’s all got an API and is highly automated. This was meant to let us move ever faster developing and releasing new software. But building and managing this infrastructure is not an easy job. In our quest to do it well, but not get in the way of app developers, we’ve tried IT, SRE, and DevOps. Sadly, none of them ticked all the boxes. In this talk, Matt will introduce AppOps, a new way of structuring teams and building tooling to enable the best of both works - solid, professionally-run platforms; and empowered, unimpeded app teams.